1. Purpose
Harebo Care is committed to protecting the privacy and security of our customers’ personal information. This policy explains how we collect, use, store, and safeguard personal data when you access our website or use our services.
2. Information Collected
We may collect the following types of information:
- Personal information: full name, phone number, email address, date of birth, gender.
- Appointment/service information: booking history, treatment details, care preferences.
- Technical information: IP address, browser type, cookies, time of access.
3. Purpose of Use
Collected data is used for the following purposes:
- To confirm and manage appointments and care services.
- To provide personalized consultation and experiences.
- To send updates about promotions or customer care programs (with prior consent).
- To improve the quality of our website and services.
4. Information Security
- Customer data is securely stored and protected within Harebo Care’s systems.
- We apply advanced technical and administrative measures to prevent loss, leakage, or unauthorized access.
- Only authorized personnel, trained in data security, are permitted to access the information.
5. Information Sharing
We do not sell, exchange, or rent customer personal data to third parties. Information may only be shared under the following circumstances:
- When required by law or competent government authorities.
- When necessary for service provision (e.g., technology providers, operational partners), provided that third parties strictly comply with data protection standards.
6. Customer Rights
Customers have the right to:
- Request to view, edit, or update their personal information.
- Request to opt out of receiving promotional or marketing content.
- Request deletion of their personal data from our systems in accordance with legal regulations.
7. Data Retention
- Personal information is retained as long as the customer uses Harebo Care’s services, plus an additional reasonable period for post-service care purposes.
- After that, the data will be deleted or anonymized to ensure privacy and security.
8. Contact
For any questions or concerns regarding this privacy policy, please contact:
Harebo – Hair & Scalp Care Center
- Address: 338C Ba Trieu Street, Hai Bà Trưng Ward, Hanoi, Vietnam
- Hotline: +84.901.739.338
- Email: [email protected]